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Terms and Conditions

Agreement to Terms

By using LotterOff services, you agree to be bound by these terms and conditions. If you don't agree with any part of these terms, you cannot use our services. We reserve the right to modify these terms at any time without prior notice.

Eligibility Requirements

You must be at least 18 years old and a resident of Victoria, Australia to use our services. By creating an account, you confirm that you meet these requirements and that all information you provide is accurate and truthful.

Account Registration

To purchase lottery tickets, you must create an account and verify your identity. You're responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Ticket Purchases and Payments

All ticket purchases are final and cannot be cancelled or refunded once the draw has taken place. Payment must be made in full before tickets are issued. We accept major credit cards and other approved payment methods. You're responsible for ensuring you have sufficient funds for all purchases.

Prize Claims and Payouts

Winning tickets are automatically validated and prizes are credited to your account. Smaller prizes are paid automatically while larger prizes may require additional verification. You have 12 months from the draw date to claim prizes. Unclaimed prizes are forfeited and transferred to the relevant state lottery authority.

Prohibited Activities

You cannot use our services for any illegal purposes, create multiple accounts, share your account with others, or attempt to manipulate our systems. Any violation of these rules may result in account suspension or termination without notice.

Service Availability

We strive to maintain continuous service availability but cannot guarantee that our website or services will always be available. We may suspend or restrict access for maintenance, technical issues, or regulatory reasons without prior notice.

Limitation of Liability

LotterOff is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for services in the 12 months prior to the incident giving rise to the claim.

Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in Victoria, Australia. You waive your right to participate in class action lawsuits against us. Australian law governs these terms and any disputes.

Responsible Gaming

We're committed to responsible gaming practices. You can set deposit limits, cooling-off periods, and self-exclusion options through your account settings. If you believe you have a gambling problem, please seek help from professional organizations.

Intellectual Property

All content on our website including text, graphics, logos, and software is owned by LotterOff or our licensors. You may not copy, distribute, or modify any content without our written permission.

Account Termination

We reserve the right to terminate your account at any time for violation of these terms or for any other reason we deem appropriate. Upon termination, your access to services will be immediately revoked and any outstanding balances will be handled according to our policies.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

Changes to Terms

We may update these terms from time to time to reflect changes in our services or applicable laws. We will notify you of significant changes through email or by posting a notice on our website. Your continued use of our services after changes constitutes acceptance of the new terms.